We do accept returns, we are working on better integration into the site - please note that we are new to working with an online store and thought that it would be automatic via Shopify (it isn't) and up til now it's been easiest to handle on our eBay account.
You can return your item automatically if you pay via PayPal using PayPal's return system. They allow you to purchase a label, print it out and mail it. If the item has a fault, we will refund your label cost.
You can now use our site to return your item. Go here to return your product within 60 days of purchase. Again, if the item has a fault, we will refund your label cost.
For items that are older than 60 days, please open up correspondence with us. We are usually accommodating, it just depends. We aren't a lending library so please bear that in mind. Our products are guaranteed for 2 years so we will help out if you have found a fault.